FAQ & Policies

Answers to the questions we hear most. Don’t see yours? Send us a message.

How do I reserve a puppy?

Contact us about the puppy you’re interested in. Once we’ve talked and both feel it’s a good fit, a deposit of [AMOUNT] reserves your puppy. The deposit is applied to the purchase price.

Is the deposit refundable?

[State your deposit policy: refundable or non-refundable, whether it can be transferred to a future litter, and any time limits.]

How much do your puppies cost?

[Price or price range, and what affects price, e.g., registration type or breeding rights.]

What forms of payment do you accept?

[List accepted payment methods.]

When can my puppy come home?

Puppies go home at around 8 weeks old, once they’ve had their first vet check and age-appropriate vaccinations.

Can I visit before I buy?

Yes. We encourage families to meet the puppies and their mother by appointment. If you live far away, we’re happy to set up a live video call. [Adjust to match your policy.]

Do you offer delivery?

[Describe pickup and delivery options, e.g., pickup at our home, meeting at a set location, or a flight nanny, and any costs.]

What does your health guarantee cover?

[Describe your guarantee: its length, which genetic or congenital conditions are covered, the requirement for a vet exam within a set number of days, and what remedy you offer.]

Are your puppies registered?

[AKC / ASCA registration details, and whether puppies are sold on limited or full registration.]

Do you require spay/neuter?

[Your spay/neuter policy for pet puppies.]

What if I can’t keep my dog?

[Your return or rehoming policy. Many breeders ask owners to contact them first so the dog can come back or be placed in a good home.]